Thank you for choosing MyFamilyDoctor24.com We value your trust and aim to provide high-quality digital healthcare and educational services. Please read our Return & Refund Policy carefully.
- Digital Products & Online Courses
All courses, consultations, and digital content provided by MyFamilyDoctor24 are non-physical and delivered electronically.
- Once access to a course or digital content is granted, returns are not applicable.
- Refunds are not available after course access, download, or participation has begun.
- Refund Eligibility
Refunds may be considered only under the following conditions:
- Duplicate payment made in error
- Technical issues preventing access to the course, unresolved by our support team
- Payment charged incorrectly due to system error
All refund requests must be submitted within 7 days of purchase.
- Non-Refundable Services
The following are strictly non-refundable:
- Completed or ongoing online consultations
- AI-generated reports or personalized insights
- Subscription fees after activation
- Promotional or discounted purchases
- How to Request a Refund
To request a refund (if eligible), please contact us with the following details:
- Registered email ID
- Transaction ID / payment receipt
- Reason for the refund request
📧 Email: help@myfamilydoctor24.com
Refund requests without proper details may not be processed.
- Refund Processing
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method only.
- Processing time may vary depending on your bank or payment provider.
- Changes to This Policy
MyFamilyDoctor24 reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting on the website.
- Contact Us
For questions or concerns related to returns or refunds, contact us at:
📧 Email: help@myfamilydoctor24.com