At MyFamilyDoctor24, we respect your privacy and are committed to protecting the personal information of parents, guardians, and children who use our website, services, and courses. This Privacy Policy explains how we collect, use, store, and protect your information.

  1. Information We Collect

We may collect the following information:

  • Parent/Guardian name
  • Email address and phone number
  • Child’s age, growth-related details (shared voluntarily)
  • Account login details
  • Payment and billing information (processed securely via third-party gateways)
  • Website usage data (cookies, IP address, browser type)
  1. How We Use Your Information

Your information is used to:

  • Provide access to courses and healthcare services
  • Monitor and guide child growth and development
  • Offer personalized insights and recommendations
  • Respond to medical or general inquiries
  • Improve our website, content, and services
  • Send important updates, reminders, or educational content

We do not sell or rent your personal data to third parties.

  1. Child Data Protection

Children’s information is collected only with parental consent and is used strictly for:

  • Growth monitoring
  • Health guidance
  • Educational and medical support

We follow strict confidentiality and ethical standards to safeguard all child-related data.

  1. Data Security

We implement appropriate technical and organizational security measures to protect your data against:

  • Unauthorized access
  • Data loss or misuse
  • Disclosure or alteration

Access to sensitive data is limited to authorized medical professionals and staff only.

  1. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies through your browser settings if you prefer.

  1. Third-Party Services

We may use trusted third-party tools for:

  • Payment processing
  • Analytics
  • Communication (email/SMS)

These services comply with standard data protection regulations and use your data only as necessary to perform their functions.

  1. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion of data
  • Withdraw consent at any time
  • Opt out of non-essential communications

To exercise these rights, contact us using the details below.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 Email: help@myfamilydoctor24.com

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